Privacy Policy for Norweld Crane
Effective Date: June 21, 2025
Norweld Ltd. (“we,” “our,” or “us”) operates the website norweldcrane.ca (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our Site visitors and customers in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. What Personal Information Do We Collect?
We may collect various types of personal information from you, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address.
- Business Information: Company name, job title, industry.
- Inquiry Details: Information you provide when contacting us through forms, email, or phone calls regarding our services (e.g., crane rental needs, project details).
- Website Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This may be collected through cookies and similar tracking technologies (see Section 4).
- Communication Preferences: Your preferences for receiving communications from us.
2. How Do We Collect Your Personal Information?
We collect personal information through the following means:
- Directly from you:
- When you fill out contact forms on our Site.
- When you send us emails or call us.
- When you interact with us on social media or other platforms.
- Automatically, as you navigate the Site:
- Through cookies, web beacons, and similar technologies (see Section 4).
- Through server logs.
3. How Do We Use Your Personal Information?
We use the personal information we collect for the following purposes:
- To provide our services: To respond to your inquiries, provide quotes, and facilitate discussions about crane rental and related services.
- To communicate with you: To send you updates, confirmations, or other information related to your inquiries or our services.
- To improve our Site and services: To understand how users interact with our Site, identify areas for improvement, and develop new services.
- For marketing and promotional purposes (with your consent where required): To send you information about our services, promotions, and news that may be of interest to you. You can opt-out of these communications at any time.
- To ensure the security of our Site: To detect and prevent fraudulent or unauthorized activity.
- To comply with legal obligations: To meet our legal and regulatory requirements.
4. Cookies and Tracking Technologies
Our Site may use “cookies” and other tracking technologies to enhance your experience and collect information about your Browse activities.
- What are cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
- How we use cookies: We may use cookies to:
- Remember your preferences.
- Understand how you use our Site.
- Improve Site functionality.
- Analyze trends and administer the Site.
- Your choices regarding cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
5. Disclosure of Your Personal Information
We will not sell or rent your personal information to third parties. We may disclose your personal information to:
- Service Providers: Third-party companies that perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- With Your Consent: We may disclose your personal information to other third parties with your express consent.
6. Storage and Security of Your Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate physical, technical, and administrative safeguards to protect the information we collect.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Your personal information may be stored and processed on servers located in Canada or other countries where our service providers operate. In such cases, your information may be subject to the laws of those jurisdictions.
7. Retention of Your Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will securely dispose of it.
8. Your Rights Regarding Your Personal Information
Under PIPEDA, you have certain rights concerning your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request corrections to any inaccuracies in your personal information.
- Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide certain services to you.
- Right to Complain: You have the right to make a complaint to the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights.
To exercise any of these rights, please contact our Privacy Officer using the contact information provided below.
9. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact our Privacy Officer at:
Norweld
449 West St S
Orillia ON
L3V 5H1
Email: info@norweld.com
Phone: 1 705 326 3619